Tag: quality management

Why are we always on a search of five stars nowadays? Because it’s all about quality! If you are not providing the quality of service, you can forget about getting customers. And that’s pretty natural too, don’t you think? If you were at the receiving end of any service, would you have liked being served with …

Is Lean Six Sigma really dead? Throughout this year you must have come across so many articles that have raised the same question. And we can’t claim that this question is completely absurd. Well, you know how the IT world has been, right? Every time, a new methodology comes on board, it stays for a while, …